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#Responsible products and consumption

FNAC

80 000 electric and electronic products covered 4 millions labels displayed in-store and on the website

Mission

Environmental rating displayed for electrical and electronic items

Issues involved

The goal for the FNAC is simple: display the environmental rating via a clear, easy-to-understand label. This improves the customer experience, providing them with specific information on the environmental impact of products, while also developing salespersons’ skills.

Expertise involved


Solution provided since 2013

  • Creation of a database referencing all the products for which environmental data have been collected
  • Definition of the scope for simplified Life Cycle Analysis (LCA) of products
  • Choice of environmental rating on a scale of 1 to 5
  • Automated publication of environmental ratings, both on-line and in-store
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A positive result

4000000 labels displayed in-store and on the website
80000 electric and electronic products covered
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